Questions You Should Ask Before Choosing A Training Provider
June 29th, 2009
Well most people just don’t go out and buy a car without asking what type of warranty is associated with it. Although training simulations don’t provide a 3 year/36,000 mile warranty they should have some type of guarantee/warranty behind them. For Visual Purple we stand behind every product we produce, leading to ultimate customer satisfaction. Each business has specific needs and unique training ideas and challenges; before selecting a training provider ask questions…lots of questions! Here is a good primer:
Checklist of Questions to Ask:
-Can we see your company’s past performance?
-How long will it take to build?
-How can you assure on time delivery?
-Is a project work plan provided?
-Any hidden costs?
-Creativity & SMEs – Can you dedicate the right people in your organization to be available at predetermined windows to provided critical input to the build process?
-Is any technology support provided?
-Will the solution be specifically tailored to fit my organizations needs?
-Ability to enhance/ add onto existing courses…can the training solution be easily extended or re-vamped?
-Any recurring costs for maintenance/ hosting?
-Technology license fully paid up or recurring?
-Language support- localize into a variety of languages?
-Is there transparency during the development process?
What is the end result that your organization is looking for? At Visual Purple we build effective and trusted solutions from the ground up, no off-the-shelf products here. Most organizations are looking for a training solution that gets results… at Visual Purple our advanced training simulation technologies get results (road tested and proven…your mileage may vary).
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